Navigator Travel, as a provider of high-quality travel services, adopts this Code of Ethics as a fundamental guide for the actions and behavior of all its members. This Code represents a clear commitment to maintaining ethical standards and values in our business operations. We aim to create a work environment based on respect, integrity, and sustainability while providing our customers an unforgettable travel experience.

Traveling in a constantly changing world, we recognize our responsibility to our customers, partners, local communities, and the environment. We are committed to promoting a culture of transparency, responsibility, and social responsibility, ensuring that every decision and action we take contributes to a better future.

Principles and Commitments

To Customers:

• Quality: We provide high-quality services tailored to the needs and expectations of each customer, ensuring that our services compete with the best practices in the market.
• Safety: We ensure the safety of our customers at all stages of the journey, from booking to the completion of their experience.
• Transparency: We provide accurate and up-to-date information about our trips, allowing customers to make informed choices.
• Data Protection: We respect the privacy of our customers and protect their data, by applicable legislation.
• Sustainability: We promote sustainable tourism, choosing destinations and partners who respect the environment and local communities and encouraging customers to participate in sustainable practices.
• Respect: We reject all forms of sexual harassment or exploitation and encourage customers to report any suspicious incidents.

To Partners:

• Equality: We provide equal opportunities to all employees, regardless of gender, race, religion, or other personal characteristics, promoting an open and inclusive work environment.
• Respect: We create a work environment based on mutual respect and trust, strengthening colleague relationships.
• Professionalism: We demand high professionalism and continuous training, encouraging engagement in skills development programs.
• Ethics: We prohibit all forms of bribery, corruption, and conflict of interest, establishing values that support a healthy business climate.
• Combating Child Labor: We do not cooperate with suppliers who employ children, demonstrating our commitment to social responsibility.

To the Community:

• Social Responsibility: We actively participate in community service activities and support local communities, strengthening social cohesion.
• Sustainability: We contribute to developing sustainable tourist destinations, promoting practices that respect local resources and cultures.

Procedures and Mechanisms

• Complaints: We provide a secure channel for submitting complaints, ensuring anonymity and prompt investigation of incidents, creating a climate of trust.
• Training: We organize regular training programs to raise employees' awareness of the Code of Ethics and company policies.
• Internal Audit: We conduct regular audits to ensure compliance with this code, strengthening the accountability process.

Implementation and Review

This code will be reviewed regularly to meet changing conditions and new legislative requirements, seeking continuous improvement of our processes.

Management Commitment

Navigator's management is committed to upholding and promoting the principles of this code, creating a work environment based on respect, integrity, and sustainability. We are constantly working to strengthen these values and empower our staff, ensuring that all employees recognize the importance of complying with the Code of Ethics to achieve our responsible and sustainable tourism goals.

 

 

Whistleblower Policy

Purpose

This Whistleblower Policy aims to provide a transparent and safe process for employees, contractors, and stakeholders of Navigator Travel & Tourist Services Ltd. in Greece to report any suspected unethical behavior, misconduct, or violations of laws and regulations. This policy aims to promote open communication, protect whistleblowers, and ensure adherence to the highest standards of integrity and accountability.

Scope

This policy applies to all employees, contractors, and third parties associated with Navigator Travel in Greece, including temporary workers, vendors, and consultants.

Definition of Whistleblowing

Whistleblowing refers to reporting suspected wrongdoing, unethical behavior, or breaches of laws and regulations within Navigator Travel. This may include, but is not limited to, fraud, corruption, discrimination, harassment, violations of company policies, safety violations, and any actions that may endanger the public or harm the organization’s reputation.

Reporting Mechanism

Individuals are encouraged to report concerns through the following channels:

• Direct Supervisor/Manager: Employees should consider discussing their concerns with their immediate supervisor or manager.
• Human Resources Department: If employees are uncomfortable reporting to their supervisor, they may contact the HR department.
• Whistleblower through the website ViaNavigator.com : Navigator Travel has established a confidential whistleblower platform where reports can be made anonymously if desired.

Confidentiality and Anonymity

Navigator Travel respects the confidentiality of whistleblowers. All reports will be treated with the utmost sensitivity, and the whistleblower’s identity will be protected to the greatest extent possible. Anonymity can be maintained upon request, but it may limit the ability to investigate and address the reported concerns.

Non-Retaliation Policy

Navigator Travel prohibits retaliation against individuals who report concerns in good faith or participate in an investigation. Retaliation includes any adverse actions, such as termination, demotion, harassment, or discrimination. Employees experiencing retaliation should report it immediately through the channels mentioned above.

Investigation Process

Upon receiving a report, Navigator Travel will:

• Acknowledge receipt of the report to the whistleblower (if their identity is known).
• Carry out an impartial and thorough investigation on time.
• Maintain confidentiality throughout the investigation process.
• Communicate the outcome of the investigation to the whistleblower, if appropriate.

False Reporting

While Navigator Travel encourages the reporting of genuine concerns, individuals who knowingly make false reports or malicious allegations may face disciplinary action.

Policy Review

This Whistleblower Policy will be reviewed periodically and updated as necessary. Employees will be informed of any significant changes.

Commitment to Ethical Conduct

Navigator Travel is committed to maintaining an ethical workplace and encourages all employees and stakeholders to report any issues or concerns. We value integrity, transparency, and accountability as core principles of our operations.

Note: The information within this policy should be adapted and customized to align with Navigator Travel's specific procedures, legal requirements, and organizational values in Greece. Additionally, it is advisable to consult with legal professionals to ensure compliance with local laws and regulations regarding whistleblowing and employment